HOW Design Conference Miscellaneous Bits

Kevin Carroll: Encourage creativity by giving clients or colleagues an environment where they feel safe to play. Give them permission.

Marcia Hoeck, Maria Giudice, Brian Dougherty (panel):

• Define your business, give it direction, use a metaphor.
• If you have to say no to a job, be positive, refer to someone better suited.
• Don't take a partner.
• Consider carefully before hiring. Hire talent that is better than you.
• Allow your team to be real people to your clients. Introduce them and allow them to build relationships.
• Know when to let go of tasks. You can stay current in a discipline without practicing it every day.